Terms and Conditions

Terms and Conditions

Last updated: 19 February 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website and services provided at editablelinks.com (the “Service”), operated by Industrial Strategic Ltd, trading as EditableLinks.com (“we”, “us”, “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. About the Service

EditableLinks.com provides a platform for creating, managing, and tracking shortened links, bio link pages, QR codes, file links, vCard links, event links, static sites, and related digital resources. The Service includes visitor analytics, custom domain support, tracking pixel integration, notification handling, white-label branding, API access, and data export functionality, subject to the features available on your subscription plan.

2. Eligibility

You must be at least 16 years of age to use the Service. By registering, you confirm that you meet this requirement. If you are using the Service on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms.

3. Account Registration

3.1 You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the accuracy of this information.

3.2 You are responsible for maintaining the security of your account credentials. You must not share your password with any third party.

3.3 You are responsible for all activity that occurs under your account, whether or not authorised by you.

3.4 You must notify us immediately at hello@editablelinks.com if you become aware of any unauthorised use of your account.

3.5 We reserve the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe have been compromised.

4. Subscription Plans and Pricing

4.1 The Service is available through multiple subscription tiers: Free, Pro, Business, and Campaign. Each tier provides access to different features and usage limits as described on our pricing page.

4.2 Paid subscriptions are available on a monthly basis, an annual basis, or as a one-time lifetime purchase, depending on the plan and current availability.

4.3 All prices are displayed in pounds sterling (GBP). VAT at the applicable rate will be added at checkout for customers where required by law.

4.4 We reserve the right to change pricing at any time. Price changes will not affect existing active subscriptions until their next renewal date. We will provide at least 30 days’ notice of price changes to existing subscribers.

4.5 Annual subscriptions are billed in advance for the full 12-month period.

4.6 Lifetime subscriptions grant access to the features of the purchased plan for as long as the Service continues to operate. Lifetime subscriptions do not guarantee access to features introduced in future plans or tiers that did not exist at the time of purchase.

5. Payment and Billing

5.1 Payments are processed securely through our third-party payment processor, Stripe. By providing payment information, you authorise us to charge the applicable fees to your chosen payment method.

5.2 Monthly and annual subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.

5.3 You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time within a billing period.

5.4 If a payment fails, we may retry the charge and/or suspend access to paid features until payment is successfully processed.

5.5 We may offer offline payment methods at our discretion. Offline payments require proof of payment and are subject to manual approval.

6. Refund Policy

6.1 Monthly and annual subscriptions are eligible for a refund within 14 days of the initial purchase or renewal, provided you have not substantially used the Service during that period.

6.2 Lifetime subscriptions are eligible for a refund within 14 days of purchase, provided you have not substantially used the Service during that period.

6.3 Refund requests must be submitted to hello@editablelinks.com. Refunds will be processed to the original payment method within 14 business days.

6.4 We reserve the right to refuse a refund where there is evidence of abuse, fraud, or substantial use of the Service during the refund period.

6.5 These refund terms do not affect your statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or any other applicable consumer protection legislation.

7. Free Plan

7.1 The Free plan provides limited access to the Service at no cost. We reserve the right to modify or discontinue the Free plan at any time.

7.2 Free plan accounts that remain inactive for more than 12 consecutive months may be deleted, along with all associated data, after 30 days’ notice sent to the registered email address.

7.3 Resources created under the Free plan may display EditableLinks.com branding and may be subject to splash page interstitials before redirecting visitors.

8. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms. You must not use the Service to:

• Create, distribute, or link to content that is unlawful, defamatory, obscene, threatening, harassing, or that incites violence or hatred
• Distribute malware, viruses, or other harmful software
• Engage in phishing, fraud, or deceptive practices
• Send unsolicited bulk communications (spam)
• Infringe the intellectual property rights of any third party
• Collect personal data from third parties without appropriate legal basis and consent
• Create links that redirect to illegal content, including but not limited to child sexual abuse material, terrorist content, or content that facilitates illegal drug trafficking
• Circumvent, disable, or interfere with security features of the Service
• Use automated means to access the Service in a manner that exceeds reasonable use or that circumvents rate limits, except through the API where your plan includes API access
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorised access to the Service, other user accounts, or our systems
• Use the Service in any way that violates applicable local, national, or international law or regulation

9. Content Responsibility

9.1 You are solely responsible for all content you create, upload, link to, or distribute through the Service, including link destinations, bio link page content, QR code targets, uploaded files, vCard information, event details, and static site content.

9.2 We do not pre-screen content but reserve the right to review, remove, or disable access to any content that we reasonably believe violates these Terms, applicable law, or the rights of third parties.

9.3 Where you collect personal data from visitors through bio link page blocks (email collectors, phone collectors, contact forms, or payment integrations), you are the data controller for that data. You are responsible for complying with all applicable data protection legislation, including providing appropriate privacy notices, obtaining necessary consents, and responding to data subject requests.

9.4 Where Google Safe Browsing or similar safety checks are enabled, links that are identified as malicious, phishing, or harmful may be automatically disabled.

10. Custom Domains

10.1 Certain plans allow you to connect custom domains to the Service. You are responsible for ensuring you have the legal right to use any domain you connect.

10.2 You are responsible for configuring DNS records correctly and maintaining valid SSL certificates for custom domains.

10.3 We are not responsible for any issues arising from incorrect domain configuration or domain ownership disputes.

11. White-Label and Custom Branding

11.1 Certain plans allow you to apply custom branding, including custom logos, favicons, page titles, and footer content.

11.2 Where you apply white-label branding, you remain bound by these Terms and our Privacy Policy. You are responsible for ensuring your own visitors and customers are informed about the terms of service and data processing practices that apply to their use.

11.3 White-label branding does not create any ownership, licensing, or sublicensing rights over the Service or its underlying technology.

12. API Access

12.1 Certain plans include access to the Service’s REST API. API access is subject to these Terms and any additional API-specific documentation we provide.

12.2 You must include proper authentication in all API requests. API keys are confidential and must not be shared or exposed publicly.

12.3 We reserve the right to impose rate limits on API usage and to suspend API access in cases of abuse, excessive usage, or violation of these Terms.

13. Intellectual Property

13.1 The Service, including its design, code, features, documentation, and branding, is owned by Industrial Strategic Ltd and is protected by copyright, trademark, and other intellectual property laws.

13.2 You retain ownership of all content you create or upload through the Service. By using the Service, you grant us a limited, non-exclusive, worldwide licence to host, store, transmit, and display your content solely for the purpose of providing and improving the Service.

13.3 You must not copy, modify, distribute, sell, or lease any part of the Service, nor reverse-engineer or attempt to extract the source code of the Service.

14. Data Processing and Privacy

14.1 Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms.

14.2 Where you use the Service to collect personal data from third parties (through bio link blocks, contact forms, or other features), you acknowledge that you are acting as a data controller and we are acting as a data processor. You agree to comply with all applicable data protection legislation in respect of that data.

14.3 We will process such data only in accordance with your instructions as expressed through your use of the Service, and in accordance with our Privacy Policy.

15. Service Availability

15.1 We aim to provide the Service with reasonable availability but do not guarantee uninterrupted or error-free operation.

15.2 We may suspend or restrict access to the Service temporarily for maintenance, updates, security incidents, or reasons beyond our reasonable control.

15.3 We will endeavour to provide reasonable advance notice of planned maintenance where practicable.

15.4 We are not liable for any loss or damage arising from temporary unavailability of the Service.

16. Limitation of Liability

16.1 To the maximum extent permitted by law, Industrial Strategic Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill, arising out of or in connection with your use of the Service.

16.2 Our total aggregate liability arising out of or in connection with the Service shall not exceed the amount you have paid to us in the 12 months preceding the event giving rise to the claim, or £100, whichever is greater.

16.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

16.4 We are not liable for the content, accuracy, legality, or availability of any third-party websites or services linked to through the Service, nor for the actions of any third party.

17. Indemnification

You agree to indemnify, defend, and hold harmless Industrial Strategic Ltd, its directors, officers, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Content you create, upload, or distribute through the Service
• Your collection and processing of personal data through the Service
• Any claim by a third party arising from your use of the Service

18. Termination

18.1 You may terminate your account at any time by contacting us at hello@editablelinks.com or through your account settings where available.

18.2 We may suspend or terminate your account immediately, without prior notice, if:

• You breach these Terms
• Your use of the Service poses a security risk to us or other users
• We are required to do so by law
• Your account has been inactive for more than 12 consecutive months (Free plan only, with 30 days’ notice)

18.3 Upon termination, your right to use the Service ceases immediately. We will retain your data in accordance with our Privacy Policy and applicable legal requirements.

18.4 All shortened links, bio link pages, QR codes, and other resources associated with a terminated account will cease to function within 30 days of termination.

18.5 Sections of these Terms that by their nature should survive termination (including but not limited to intellectual property, limitation of liability, indemnification, and governing law) shall survive termination.

19. Modifications to the Service and Terms

19.1 We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Where changes materially reduce the features available on your current plan, we will provide at least 30 days’ notice.

19.2 We may update these Terms from time to time. We will notify registered users of material changes by email or by prominent notice within the Service at least 30 days before the changes take effect.

19.3 Continued use of the Service after changes to these Terms constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription.

20. Governing Law and Jurisdiction

20.1 These Terms are governed by and construed in accordance with the laws of Scotland and the United Kingdom.

20.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland, except where you are a consumer resident in another part of the United Kingdom, in which case you may bring proceedings in the courts of your country of residence.

20.3 If you are a consumer resident in the European Union, you retain the benefit of any mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your country of residence.

20.4 If you are a consumer resident in the European Union, you may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

21. General Provisions

21.1 Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Industrial Strategic Ltd regarding the Service.

21.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

21.3 Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

21.4 Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

21.5 Force majeure: We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, power outage, internet disruption, or government action.

21.6 Third-party rights: These Terms do not confer any rights on any person or party other than you and Industrial Strategic Ltd under the Contracts (Rights of Third Parties) Act 1999.

22. Contact

For questions about these Terms, contact us at:

Industrial Strategic Ltd
5 South Charlotte Street
Edinburgh, EH2 4AN
Scotland, United Kingdom

Email: hello@editablelinks.com